Accounts Receivable Management Solutions

Providing Patient Account Resolution

Managing patient and payer financial obligations throughout the entire revenue cycle.

Accounts Receivable Management Solutions

Managing healthcare receivables can be complex and costly. Many providers simply don’t have the budget or can’t find the right staff to focus on AR management.

That’s why each of our solutions are backed by continued investment in technology and innovation and supported with highly trained expert staff to streamline processes and quickly recover revenue.

Frost-Arnett’s suite of accounts receivable management solutions provides all the capabilities you expect, along with our commitment to superior recovery results, considerate patient communication and a shared successful partnership.

Looking for hidden healthcare receivables revenue?

We have 3 ways to start.

Extended Business Office (EBO) Service

End-to-end support to promote patient engagement and increase healthcare receivables

Our EBO services can act as an extension of your own team, taking on tasks that you may not have the personnel or bandwidth to handle. Patient Access services provide comprehensive scheduling, registration, payment and financial assistance to increase patient visits and maximize collections. With Early Out services, we focus on patient engagement and communications meant to encourage early intervention for self-pay balances. And Insurance Follow-Up helps secure reimbursement from payers.

Bad Debt Services

Personalized communication and dedicated outreach to maximize debt recovery

We take a data-driven approach to bad debt collection. Supported by cutting-edge analytic technology and our proprietary multi-point communication methodology, we personalize a contact strategy for each account – working on your behalf, with your patients, to recover lost or delayed revenue.

Consulting

Process and workflow design for value-based accounts receivable management

As an extension of our EBO services, we also collaborate with healthcare providers to build programs that can hardwire efficient, streamlined processes – including revenue cycle optimization, patient access, denials management, financial assistance programs, and staff training – all geared to improve revenue cycle performance.

Boost your collections with PayJourney™ – a complete patient payment solution.

Your Trusted Partner in Accounts Receivable Management

“We have worked with Frost-Arnett for over 12 years. They have provided top-notch assistance on AR management solutions for our outstanding balances and continue to offer their expertise with outstanding communication.”

— Medical group in TN

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