Medical debt is a sensitive issue for many patients. It’s incredibly easy to rack up high medical bills in the unfortunate event of an emergency, an...
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How to Improve Your Patient Retention in Healthcare
Repeat patients make all the difference when it comes to your healthcare organization’s bottom line. This is why patient retention is so important....
Top Reasons Why Hospitals Fail At Collections
Managing your collections well is a complicated process. Many hospitals fail at collections because they don’t have the proper measures in place to...
3 Ways to Reduce Patient Stress During Collections
Collections can be stressful, especially for patients who do not have the financial means to foot big bills upfront or in a short time period. When...
How to Improve Patient Satisfaction About Collections
Most patients inherently think of collections as a painful process. They can probably recall an instance or two where they had a rather unpleasant...
3 Tips for Better Revenue Cycle Management
In the healthcare world, revenue cycle management can be a big headache if efficient processes and systems aren’t in place. From denials to...
Why Healthcare Providers Need Flexible Patient Payment Plan Options
When it comes to collections, providing flexible patient payment plan options is absolutely vital to maximizing your recovery and improving your...
Top 4 Ways To Ensure Customer Satisfaction When Collecting
There’s no easy way around it—collecting can be tough work. However, our years of experience prioritizing consumer respect, superior recovery, and...
How Do Debt Collection Agencies Work?
So, you’re tired of calling patients to remind them of their outstanding bills? Or are you constantly forgetting to follow up at the appropriate...