Repeat patients make all the difference when it comes to your healthcare organization’s bottom line. This is why patient retention is so important....
How to Improve Your Patient Retention in Healthcare
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3 Ways to Reduce Patient Stress During Collections
Collections can be stressful, especially for patients who do not have the financial means to foot big bills upfront or in a short time period. When...
How to Improve Patient Satisfaction About Collections
Most patients inherently think of collections as a painful process. They can probably recall an instance or two where they had a rather unpleasant...
Why Healthcare Providers Need Flexible Patient Payment Plan Options
When it comes to collections, providing flexible patient payment plan options is absolutely vital to maximizing your recovery and improving your...
Top 4 Ways To Ensure Customer Satisfaction When Collecting
There’s no easy way around it—collecting can be tough work. However, our years of experience prioritizing consumer respect, superior recovery, and...
4 Tips for Accounts Receivable Collections to Protect Your Business Reputation
Collectors are often portrayed as the bad guys, even when that’s not an entirely accurate depiction of who they are. Essentially all healthcare...
4 Mistakes Healthcare Providers Make When Collecting Debt
Collecting debt is undeniably a tricky process to navigate. When it comes to healthcare providers, staying on good terms with patients is a must to...
How to Improve Customer Relationships During Medical Debt Collections
Preserving your patient-provider relationships is incredibly important in the healthcare space. This is why approaching medical debt collections can...
5 Tips For Improving Your Customer Invoicing Experience
Making your customer invoicing and billing experience as simple, convenient, and efficient as possible improves the likelihood that you’ll get paid....